Shipping and Delivery Policy
At Audri Foods™, we aim to deliver your order quickly and safely. This Shipping and Delivery Policy explains how orders are processed, shipped, and delivered.
Order Processing
Orders are usually processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been dispatched, you will receive a confirmation email with delivery details where available.
Shipping Locations
We currently deliver within the United Kingdom.
If you are interested in international delivery, please contact us before placing your order.
Delivery Methods
Orders are shipped using trusted courier services such as Royal Mail. The available delivery options and shipping costs will be displayed at checkout before you complete your purchase.
Delivery Time
Estimated delivery times may vary depending on your location and the courier service used. While we aim to dispatch orders promptly, delivery times are estimates and cannot be guaranteed.
Typical delivery time within the UK is between 2–4 working days after dispatch.
Shipping Costs
Shipping costs are calculated at checkout based on the delivery option selected and the weight of the items in your order.
Customers will see the exact shipping cost before completing their purchase.
Incorrect Shipping Information
Customers are responsible for providing accurate delivery information at the time of ordering. Audri Foods™ cannot be responsible for failed deliveries caused by incorrect or incomplete addresses.
Lost or Delayed Parcels
Once a parcel has been handed over to the delivery provider, we rely on the courier for delivery. If your parcel is significantly delayed or appears lost, please contact us and we will assist in resolving the issue with the courier.
Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of delivery with your order number and photographs of the damaged package or product so that we can review the issue and provide assistance.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at: