Privacy Policy
Audri Foods™ respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase products from us.
Information We Collect
When you interact with our website, we may collect the following types of information:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details necessary to process your order
• Order history
• Technical data such as IP address, browser type, and website usage
This information is collected when you place an order, create an account, subscribe to communications, or contact us through our website.
How We Use Your Information
We use the information we collect to:
• Process and deliver your orders
• Communicate with you about your purchases
• Provide customer support
• Improve our website and services
• Send order confirmations, shipping updates, and service-related communications
We do not sell or rent your personal data to third parties.
Payment Processing
Payments made on our website are processed through secure third-party payment providers. We do not store full payment card details on our servers.
Sharing Your Information
We may share your personal data with trusted service providers where necessary to operate our business. These may include:
• Payment processors
• Delivery and logistics providers
• Website hosting and technical service providers
These partners process personal data only to perform services on our behalf.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic. Cookies help us understand how visitors use our website so we can improve functionality and performance.
You can control or disable cookies through your browser settings.
Data Retention
If you leave a comment on our website, the comment and its metadata may be retained indefinitely. This allows us to recognise and approve follow-up comments automatically.
For users that register on our website, we store the personal information provided in their user profile. All registered users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators may also access and edit this information for administrative purposes.
When you place an order, we retain order information such as your name, email address, billing address, and shipping address for accounting, legal, and operational purposes.
Password Reset
If you request a password reset, your IP address may be included in the reset email for security purposes.
Your Data Rights
If you have an account on our website or have left comments, you may request an exported file of the personal data we hold about you, including any information you have provided.
You may also request that we erase personal data we hold about you. This does not include data we are required to retain for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. In addition, order information may be shared with trusted delivery partners and payment providers in order to complete your purchase.
Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission is completely secure.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices or legal obligations. Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at: